It is the goal of the Mitchell County Hospital Business Office to always provide accurate and efficient billing services to our patients. Our staff have years of experience in all forms of insurance billing from Blue Cross and Blue Shield, to Medicaid and Medicare. Our staff is available from 8am to 5pm Monday thru Friday to fulfill this purpose and to assist any patients with questions about their medical bills.
Our Bad Debt PolicyIt is our policy to turn accounts over to a Collection Agency after 4 statements have been mailed and not returned and 120 days have passed since last payment. Any mailed returned due to being a bad address will be turned over immediately. Once and account is turned over to our contracted Collection Agency, Service Bureau of Lubbock, TX (phone: 800-658-6481) you must make payment arrangements and payments to Service Bureau.
You may avoid collection activity either by making regular payments as agreed or coming in and making application for the indigent or charity program (must meet specific requirements) with Anderson Consulting.
As always, if you have questions or need assistance please contact the business office at 325-728-3431, ext 7552.